MTN Nigeria organizes forum for high value customers
In order to gather feedback from customers on how MTN can serve its subscribers better, MTN Nigeria has recently organised a forum at oriental hotel, Victoria Island, Lagos to host some of its high value customers.
The forum which aims to appreciate valued customers across the country seeks to obtain necessary feedback on MTN products and services.
Customers at the forum shared diverse experiences they have had with the network, in the remarks of one of the customers present, she stated that the network has been the same and has operated under the same name since 2001 which is a unique feature in the industry.
The gathering served as a platform to garner feedback from customers on how MTN can serve them better, at the customer Service Week held earlier which is also a medium to give back to its customers, select walk-in customers who visited MTN outlets nationwide were gifted special MTN goody bags.
In appreciating its achievements made in 2018, and increasing effort to provide best data and voice solutions for customers, MTN Nigeria bagged five (5) awards at the just concluded Nigeria Tech Innovations & Telecom Awards (NTITA) night. The awards include Telecom Company of the year, Social Impact Award, Digital Transformation Award, Customer Experience Award and Telcom CEO of the Year awards.
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