Zenith Bank to strengthen its retail operations with the use of technology
Zenith bank of Nigeria plc in a bid to strengthen and fully maximise the retail segment of its offerings in Nigerian market has stated its commitment to be the forerunner in the industry employing the use of technology and introducing innovative products.
The leading financial brand, according to media reports is expected to offer special services in the retail space which includes the Aspire account, which basically targets the youth; the eaZySave classic and eaZySave Premium accounts, both of which have zero account opening balances as well as the Zenith Premium Gold and Zenith Premium Platinum, both of which are COT free and interest bearing.
The bank’s entry into the retail space will avail more customers the opportunity to access efficient service delivery that hitherto had been available to only high net worth customers and corporate.
The bank has over the years used technology as one of its major advantages, to service its customers and deliver impressive returns to shareholders in the process thereby clinching financial auditor KPMG’s acknowledgment during their ‘Nigeria Banking Industry Customer Satisfaction Survey of 2014’ confirming the bank’s position as the most customer focused bank in the country in both the retail and corporate segments.