By Felicia Nwosu

The Covid-19 pandemic has caused an irreversible disruption in the global economy, leaving the world with an indelible scar that will remind it of the deadly virus, which has left global economies counting endless losses.

But with the availability of the vaccines, businesses are gradually returning to normal, while various organisations try to remobilise, destabilise and find new opportunities in the search to become stronger and build resilience to navigate the future. With this, business owners are searching for ways to rebuild the already disrupted businesses, customer relationships and clients for a fresh start.

It is on this premise that MARKETING EDGE, Nigeria’s foremost brand focused magazine, is commemorating this year’s Customer Service Week with the theme: “The Power of Service”. The market leader in promoting the brand idea celebrated all the captains of industries, top brands, companies, agencies and key players in the Integrated Marketing Communications industry who have stood by it especially during the pandemic, while appreciating their loyalty and patronage.

As Nigeria joins the rest of the world to mark this Customer Service Week, with the rest of the IMC industry, MARKETING EDGE has restated its commitment to better service delivery in projecting the success stories recorded in the IMC landscape and other sectors of the economy.

This resolution was made by John Ajayi, the Chief Executive Officer and Publisher of the leading magazine brand.

“We are set to provide a compass for the industry and expand the frontiers of advertising and marketing knowledge. We are set to once again wow the industry. As you all know, we have repeatedly kept our promise that we will continue to better ourselves in delivering on our commitment to promoting the brand idea,” Mr. Ajayi said.