BUA Group Celebrates Customer Service Week

BUA Group, Nigeria’s leading foods and infrastructure conglomerate, last week, joined leading organizations across the globe to celebrate the 2017 international customer service week.

The International Customer Service Week is usually celebrated in the first full week of October and this year’s theme was “Fostering Mutual Trust” with various activities held across BUA Group and its subsidiaries to commemorate the week.

In a statement, BUA Group noted that its business thrives on excellence, commitment, innovation and respect for customers and end-users who are key to the survival and sustainability of any business.

Commenting on the theme of this year’s celebration, O’tega Ogra, Group Head, Corporate Communications at BUA Group said the CSW was a time to further assure and reiterate the importance of a long lasting relationship built on trust with all stakeholders.

Ogra said BUA Group will continue to appreciate its customers in diverse ways including through the provision of value added services and quality products to meet their individual and business needs in a sustainable manner.

According to Ogra, “We centered this year’s Customers’ Service Week on fostering trust which is in line with the 2017 international theme of the CSW to show that customer service at BUA is not just a watch-word but part of the DNA of the company.

“We recognize their contributions to the success story of BUA over the years and we want to use the opportunity to let them know that as a company, we have a team of dedicated professionals working together to ensure that the excellent services they have enjoyed over the years, continues. We remain committed to delivering an excellent service experience to our customers at all times,” he stated.

BUA Group is a leading Foods & Infrastructure conglomerate in Nigeria with diversified investments spanning key business sectors of the Nigerian economy. Established in 1988 by billionaire industrialist, Abdulsamad Rabiu, BUA Group’s has steadily grown over the years to entrench its place as a leading player with holdings in cement, steel, sugar, flour, agribusiness, real estate, edible oils as well as port operations. With its key operations spread across Nigeria and with an international presence in London, BUA Group has firmly established a reputation for innovation is one of the largest non-oil contributors to Nigeria’s GDP.


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