Unsolicited Messages, calls: NCC ready to sanction network operators

Barring any hitches telecoms subscribers in Nigeria would heave a sigh of relief from the irritant unsolicited text messages and nuisance calls from mobile network operators in the industry.

According to information emanating from the telecoms regulatory body, Nigerian Communications Commission (NCC), its Compliance Monitoring & Enforcement Department is now ready with a monitoring plan to check unsolicited messages and calls.

This information is contained in the second quarter report of the Compliance Monitoring & Enforcement Department posted on NCC’s website.
It further said the department held series of engagement sessions with critical stakeholders to ensure hitch-free implementation and full compliance.

The action, it was gathered, was taken following complaints from telecom subscribers over the menace of unsolicited text messages and nuisance calls from mobile network operators in the industry.

“The commission issued a directive to all Mobile Network Operators (MNOs) on April 19, 2016 to dedicate short code 2442 on their networks for use by subscribers to opt-in to the ‘Do Not Disturb’ database to restrict unsolicited marketing messages (Voice and SMS) on their mobile lines.

“All MNOs have been directed to ensure full compliance with the directive on July 1 or risk a fine of N5 million”.
It would be recalled that on September 12 NCC issued a final warning to telecommunication operators who still send unsolicited text messages (SMS) to customers to comply or face sanctions.

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