Tag: Customer

Experts analyze brands’ challenge to balance profit with customer satisfaction

By Felicia Nwosu In Nigeria's turbulent economic climate, brands face a delicate...

Customer analytics market forecast to explode, driven by customer experience

By Felicia Nwosu The global customer analytics market is set for explosive growth,...

Brands need to deepen customer satisfaction culture – Ohanugo

By Felicia Nwosu Doris Ohanugo, Executive Head, DSTV Media Sales, Multichoice Nigeria,...

Customers commend 9mobile’s Iska Weather Service

Customer-focused telecommunications company, 9mobile, has said that its Iska Weather...

MultiChoice: Leveraging Technology To Enhance Customer Experience

By Tomide Adeyeye These days, experience is everything when it comes to business....

MTN Nigeria rolls out new customer care strategy for 2019

MTN Nigeria has assured customers of an improved customer care service strategy for...

Customer Service Week: JC International Restates Commitment to Quality Services

JC International, a world-class Inspection, Training and Rope Access services company,...

Nigeria Customer Service Awards set to host 2018 CEC conference

The Nigeria Customer Service Awards Limited, organizers of the Customer Experience...

Customer experience management experts launch CEM Bundle 1.0

Customer Experience Management experts led by Dr. Aliyu Ilias, have launched “The...

Stanbic IBTC launch new brand campaign to deepen custumer engagement

With the unveiling of a new integrated marketing campaign, Stanbic IBTC Holdings...