Minister says improved airport facilities will enhance travel experience
The Minister of State, Budget and National Planning, Mrs. Zainab Ahmed has expressed satisfaction with the state of improved facilities at the arrival section of the Murtala Muhammed International Airport, (MMIA), Lagos.
Ahmed also commended the Federal Airport Authority of Nigeria (FAAN) for doing a good job in upgrading facilities at the airport in order to create a seamless travel experience for passengers.
She made the remark at the airport during her one-day tour of the airport facilities on Tuesday. According to the Minister, there has been an upgrade that shows an improvement in passengers’ experience, especially on the arrival hall of the MMIA.
On the essence of the tour, Ahmed said that she visited the airport to inspect the projects under FAAN’s supervision. “The reason why we are here is to inspect the projects under FAAN. The essence of this is to see how well government’s resources are utilised. To also see and understand the challenges that the airport is facing so that when resources are to be allocated or disbursed, we will do it with the understanding of how they are to be used.”
Mrs. Ahmed stated that her team would write a report and indicate what they have observed and also share the report with the authority for them to see what has been recorded as a result of the visit.
“We have seen a number of projects at different levels of completion. We have seen a lot of good work that has been done. There are some projects that are suffering as a result of number of different challenges. We have also seen the upgrade of the airport that shows an improvement in users’ experience, especially on the arrival hall of the MMIA”
She further stated that it was very evident that “We need to do a lot of work to upgrade the departure area of the airport. The luggage handling process is very problematic. It is largely manual and as a result of that, customers spend hours before getting their luggage. That needs to be addressed.”
She confirmed that some of the reports on the projects given to the ministry tallies with what is on ground, but the minister, however, pointed out that progress has been made and that the agency needed to do more.
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