Bolt secures €150 million to boost service quality
In a bid to make improvements on its safety and quality of services across Africa and Europe, Bolt (formerly Taxify), a leading taxi hailing brand, has secured €150 Million. The funding was raised from D1 Capital Partners backed by Darsana Capital Partners.
As Bolt continues to expand its food-delivery services and ride-hailing operations across the continent, it hopes to also improve on its security.
The Estonian-owned transportation network company is adding new features like and artificial intelligence devices and facial recognition.
Commenting on the fund raised, Markus Villig, CEO and Co-founder of Bolt said: “Safety is one of the areas we will continue to grow and innovate for the benefit of our customers. We’re planning to launch a more innovative solution, like driver face verification and automatic trip monitoring, using machine learning to prevent potential incidents and ensure the highest quality service for our customers.”
In the mobility industry, Bolt initiated safety initiative as it provided a significant number of ride-hailing safety features which also included an SOS button specially designed to enable users get in touch with emergency services as fast as possible.
From the app, Bolt has also made it easy for users to access safety features. Right from the app’s home screen users can see features that will improve their safety for both the driver and rider during trips.
New safety features like “Share your ETA”, that allow riders to share their live trip with emergency contact numbers. This will ensure safety measures during the trip.
Ola Akinnusi, Country Manager for Nigeria said, “Our customers deserve safety, quality and affordable rides and we work hard to meet the highest standards of our service. We are excited to make movement for our customers safer, affordable and of high quality across the country.”
Ola further explained that this development is coming in hand with the company’s commitment to offering its best comparative earnings for users who prefer Bolt.
The company is focused on creating innovative and safety measures that will allow urban mobility while offering workable economic opportunities.
The app has recorded over 50 million users from more than 40 countries across Africa and Europe on board.
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