Navigating Nigeria’s consumer landscape: key trends that defined 2023
By Anietie Udoh
In the crucible of economic challenges and evolving priorities, Nigeria’s consumer market underwent a transformative journey in 2023. Businesses, grappling with inflation and currency devaluation, found themselves navigating a complex landscape shaped by the adaptive strategies of consumers. Here’s an in-depth exploration of seven prominent consumer trends that emerged during the year, reflecting the resilience and adaptability of Nigerian consumers.
1. Budgeteers
Amid soaring inflation rates and increasing costs, a new breed of consumers, dubbed the Budgeteers, emerged. These individuals demonstrated a heightened awareness of their financial constraints, exploring innovative ways to stretch their budgets. Beyond traditional marketplaces, consumers flocked to informal markets, where smaller quantities of products were available at more affordable price points. Even at modern retailers, the strategy extended to purchasing smaller pack sizes of discretionary items, demonstrating a nuanced approach to spending.
Bulk buying of staple items gained popularity among Budgeteers, as consumers sought to save money over the long term. Additionally, there was a notable shift towards multifunctional products, reflecting a desire to minimize expenses by consolidating purchases.
2. Collective Buying:
Harnessing the power of social media, Nigerians embraced collective buying as a strategy to access cheaper food. Online communities on platforms like WhatsApp and Facebook emerged, pooling funds to bulk-shop directly from producers. The collective buying model allowed group moderators to negotiate prices with food producers and oversee deliveries to members. In March, a study tracked nine bulk-buying groups across major cities, revealing that food items sourced were up to 22% cheaper than in regular markets. This trend not only empowered consumers but also gave rise to businesses facilitating bulk procurement, such as the success story of Lagos Butcher.
3. Alternative Energy:
The sharp increase in fuel prices and the cessation of petrol subsidies prompted Nigerians to explore alternative energy sources. Solar, Compressed Natural Gas (CNG), and Liquefied Petroleum Gas (LPG) gained prominence as consumers sought cost-effective alternatives. Notably, this trend was primarily driven by economic considerations rather than environmental consciousness. The shift was exacerbated by a 175% overnight spike in fuel prices, disrupting the economics of a nation heavily dependent on generators for power.
Despite longstanding challenges in Nigeria’s power sector, alternatives like solar and gas power gained traction, particularly in areas with limited access to the grid. This marked a significant departure from traditional energy consumption patterns.
4. Sports Betting:
While Nigeria might lack a Las Vegas Valley, the country has developed a robust gambling culture. In 2023, there was a visible uptick in sports betting, driven by economic hardships, increased internet penetration, and aggressive marketing by betting companies. Over 65 million Nigerians actively engaged in sports betting, spending an average of $15 daily. The desire for quick money became more pronounced, especially among the youth, against a backdrop of economic challenges and productivity shortages.
The Executive Secretary of the National Lottery Trust Fund (NLTF) noted that on record daily, 14 million bets were taken, highlighting the scale and impact of sports betting on the Nigerian populace.
5. Survival-First Mentality:
As inflation soared to an 18-year high, Nigerian consumers adopted a survival-first mentality, prioritizing essential expenditures over discretionary spending. The World Bank’s data indicated a shift In household consumption expenditure from 77% in 2018 to 62% in 2021 due to inflation. While there isn’t newly published data on consumption expenditure, PiggyVest’s survey revealed that 87% of its customers spent most of their earnings on food in 2023. This marked an increase from 57% reported in Nigeria’s last published report on household expenditure in 2019. Utility bills, a distant second at 58%, highlighted the emphasis on basic necessities.
This survival-first approach significantly impacted the transport sector, which entered a recession as individuals curtailed commuting expenditures to prioritize essential needs.
6. Social Commerce:
Amidst the struggles faced by traditional e-commerce companies, Nigeria became a hotbed for social commerce. Vendors and consumers adopted a Do-It-Yourself (DIY) approach to online trade, utilizing social media platforms as their marketplace. The Global Web Index revealed that Nigeria’s 31.6 million social media users spent more time on social networks than any other country. This high engagement paved the way for businesses like Vendorstack, which assisted small enterprises in creating web pages to connect with customers and sell online. Verification and escrow accounts were incorporated to mitigate fraud risks.
7. Here and Now:
While the overarching theme remained a commitment to saving money, consumers also sought moments of instant gratification. The Here and Now trend emerged as a delicate balance between financial prudence and occasional indulgence. In a post-pandemic era that limited spending opportunities, consumers demonstrated a desire to treat themselves whenever possible.
The consumer landscape In Nigeria during 2023 was characterized by a blend of financial adaptability, communal resilience, and a shift towards alternative solutions. Businesses aiming to navigate this intricate landscape successfully must grasp these nuanced trends to tailor their strategies and offerings to the evolving needs of the Nigerian consumer.
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