London-bound Medview passengers get stranded in Lagos
No fewer than 100 passengers of Medview Airline on Lagos-London route were stranded at the Murtala Muhammed International Airport (MMAI), Lagos on Sunday.
Most of the passengers, who had arrived at the Lagos airport as early as 8am for their flight at 1pm, were disappointed when they could not be checked-in for their flight.
MARKETING EDGE reports that many of the passengers were seen complaining bitterly as no official of the airline was around to tell them why they could not board their flight to London.
Mr. Kunle Sanyaolu, a lawyer who accompanied his niece to the airport with the hope of departing for London, explained that the passengers were frustrated because of the incident.
As at 1pm, most of them were still waiting for information regarding their flight while others left for their homes.
It would be recalled that a similar occurrence happened last week Wednesday as checked-in passengers at the London Gatwick airport were disembarked from the aircraft allegedly without information according to a media chief, Mr. Ade Ogidan whose wife was one of the passengers asked to disembark.
MARKETING EDGE reports that some hours later the airline provided two buses to convey some of the stranded passengers to a hotel in line with international standard.
Meanwhile, Medview Airline has tendered its unreserved apologies to the stranded passengers, stressing that the flight was cancelled due to operational reasons.
In a statement signed by the its spokesman, Mr. Obuke Oyibotha, the airline explained to its passengers on the Lagos-London route efforts to airlift them.
Medview Airline further said it had reached out to the affected passengers assuring them that by 3 pm on Monday all the issues would have been resolved.
“We are deeply sorry for all the inconveniences suffered by the affected passengers and everything possible within Standards and Recommended Practices (SARPs) in aviation is being done to airlift them,” the statement read.
The airline said it would not abandon its obligations to passengers, adding that safety came first in all its operations.
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