Ethiopian Airlines goes fully digital
The largest airline in Africa, Ethiopian Airlines Group, has fully digitalized all its business processes like aircraft maintenance and flight operations, commercial operations and finance. Others are human resource management, customer services, procurement and supply chain management, online learning, management approvals and authorizations.
Group CEO Ethiopian Airlines, Mr. Tewolde GebreMariam, said recently: “Although we started the digitization project in the last few years, today marks an important milestone in our history as we are removing paper from our entire business processes.”
According to the airline is leading in the Digital Revolution and leveraging on the latest advancement in the Information and Communication Technology of the global airline industry, Ethiopian would scale up its operational excellence, customer intimacy and cost leadership strategies.
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