Samsung blames Galaxy Note 7 fire on battery
The Samsung Galaxy Note 7 Smartphone’s that caught fire was as a result of the battery problem and not the phone’s hardware or software, Samsung Electronics investigation has revealed.
The information was disclosed by a reliable source close to Samsung, but Samsung Electronics will officially release the full results from its investigation on January 23rd, 2017 according to Reuters.
Samsung Mobile Chief Koh Dong-jin will be giving detail steps that the firm is taking to prevent similar problems with the Galaxy S8 and other future devices during the session.
After problems with exploding Galaxy Note 7 first surfaced, Samsung recalled 2.5 million phones and rushed to find a solution to minimize the damage.
It concluded at first that the problem was with batteries from its sister company (Samsung SDI), and that phones from another supplier (ATL) were fine.
However, the replacement phones started exploding too, leading to a full recall and eventually, and a complete withdrawal of the Galaxy Note 7 from the market.
Samsung reportedly could not figure out what caused the problem, even after assigning hundreds of engineers to figure it out, that led to speculations that there was a problem with the hardware designed or software.
The engineering firm instrumental theorized that the overall design was doomed from the start, because Samsung was trying to squeeze a too-large battery into a too-slim body.
However, Samsung was finally able to replicate the fires during testing and could not find fault with the hardware or software.
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